RAI SHARES: How to handle RUDENESS of mall employees

As a student and a teen, there are some cases that we are often neglected by employees whether you're at the mall or even at the restaurant. I myself have experienced a lot of rudeness whenever I shop. And when I say a lot, I really mean A LOT! And hey, don't even think that it is your fault. No it isn't. But why do they do this? Maybe because they think you will just waste their time and you won't really buy their products OR you look like you can't afford their products. Yes dear, that's how judgmental they are. But I'm not telling you that all employees are like this. There are also some nice ones. However, we will talk about the ones who give us less attention aka to them rude ones.
Let me share to you some of my experiences. My first ever experience was on Charles and Keith. (won't tell you which store tho 😋) A little disclaimer, I am not telling you that all stores have the same service. It just happened that we experienced this "certain rudeness" in a "certain store". Just want to make that clear with you. So I was with my friends at that time, wearing our school uniform. We were searching for a good prom shoes so we decided to look at the shoes of Charles and Keith, because their designs are so iconic. I'm really in love. So as we enter the store, of course one of the employees there noticed us, BUT DIDN'T CARE about us. We just ignored it because somehow, we hate it when the saleslady/man keep on following you whenever you shop. But when we're about to approach one of them to ask about one of their shoes, no one seems to want to entertain us. The worse part is when someone also entered the store, they happily greeted her a good afternoon and entertained her and ask her what type of shoes she likes. We were there, but it feels like we weren't there. They clearly don't treat each customer the same. Maybe because we're just students and they are thinking that we can't buy their shoes. But that's not the case, right? What they did was so disrespectful on our part. After that, we just left the store very pissed.

Recently, I also experienced the same at the Maybelline counter last Saturday. Supposedly, it is the Maybelline Fashion Brow Duo Shaper that I'm about to get. It is 100 pesos off that time that is why I'm really excited to get it as well as the contour stick. When I arrived at the counter, there are so many people that are also picking and buying their desired products so I waited for 10 minutes, I believe. When the crowd lessened, I started talking to the saleslady. I called her attention thrice but she doesn't seem to be delighted with my presence. I called her again and asked for the testers, that's the time when she decided to look at me. She just gave me the testers and didn't even tried her best to entertain me and tell me about the products. Since I really want to try the products, I ignored her rudeness and decided to finally get it. So I asked the lady to give me the product that I need so I can pay it at the cashier already and go. Again, she didn't respond. I called her again then she just looked at me then answered the other lady at her side who just cut into the line. That's the time that I've had enough. Since she never paid attention to me, I slightly raised my voice and told her "O ate thank you na lang!" and gave her the testers. I made sure that she knew that I was pissed. I left the counter empty handed.

That's just some of my experiences. Now I can say that you can't avoid these kind of situations. But we need to know how we can handle it. I have an experience where I literally frowned at the lady because I can't stand her rudeness. But now I have learned that I need to control my emotions too. Not because he/she is rude, doesn't mean you're gonna be rude too. We could just walk away and ignore them. Even if we're the customers, sometimes we also need to understand them. It is very important to look at the positive side rather than the negativity.

On the other hand, we shall know how to defend ourselves. But remember, do not make a scene. You should defend yourself in a good way. If you feel like you're already being disrespected, leave. If you need to speak up, always use nice words so that you'll leave a good impression, not just to the employee, but also to the people around who misheard your conversation.

That's it! I hope this post helped you. I'm planning to make this "Rai Shares" a series and will post about different topics at least once a month. Share your ideas to me that you want to talk about. Thanks, with love.